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Holiday and New Year working hours

As the festive season approaches, we’d like to share our office schedule for the holiday period to help you plan ahead. Whether you’re reaching out to us for assistance or just need to know when we’re available, this guide outlines our staffing levels, opening hours and holiday closures.

 

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Purple DPSS - the new name for Purple!

From 1st October 2023, the direct payment services provided by Purple will be trading as Purple Direct Payment Support Service, a new identity encapsulating our history as well as the services we offer.

 

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Purple Match - the new name for PA Recruitment!

Purple Match is dedicated to supporting Direct Payment Holders who employ their own PAs, keeping you informed about the role and responsibility of being an employer as well as advice and guidance about recruiting and retaining PAs.

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Access resources to manage your Direct Payment

Every local authority can offer money instead of arranging services for those who are eligible. When a council gives someone money in this way it is known as a Direct Payment.

Direct Payments are payments made to a disabled person (or a representative of their choosing) into a bank account or prepaid card. The aim of Direct Payments is to give people more choice, greater flexibility and more control over the support they receive.

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Skills for Care : Individual employer and personal assistants training guide

The Skills for Care Individual Employer and Personal Assistants Training Guide helps employers identify and address training needs for themselves and their personal assistants (PAs). It provides advice on selecting and funding training, finding appropriate courses, and evaluating progress to ensure ongoing development. The guide also includes resources, such as templates and toolkits, to support employers in planning and delivering effective training for their teams.

Click here to view the guide

Scope – Disability Energy Support

 

For disabled individuals or households with disabled residents facing concerns about energy and water costs, Scope offers free, expert advice. This vital service is designed to ease financial worries and provide practical solutions tailored to individual circumstances. As the colder months and holiday season approach, this support becomes even more critical. 

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Useful resources – mental health

Looking after your mental health is important, which is why we at Purple DPSS have signposted a variety of free resources to support you whenever needed. Whether you’re facing a crisis, need someone to talk to, or are seeking peer support, these organisations offer 24/7 helplines, emotional support and tailored assistance. Key services include NHS 111 for urgent help, Samaritans for round-the-clock listening and specialised support from organisations like Mind, CALM, and PAPYRUS. Support is available for everyone.

Click here for the directory